Export your help desk tickets as email messages

Export your Help Desk tickets as email messages to Gmail / Office 365 / CRM / Excel. The ticket conversations can be exported to one threaded email or to several ones

 

ONE EMAIL PER TICKET ANSWER

Every reply in a ticket generates one email. The generated emails have the correct reply-to mime header so that email clients recognize the emails as one thread

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ONE EMAIL PER TICKET

Every ticket generates one email with the whole conversation inside. This is useful when you export the tickets to some CRM systems.

 

SUPPORTED HELP DESKS

MsgExtract works with the following help desk software

Desk

Desk

Freshdesk

Freshdesk

Help Scout

Help Scout

Zendesk

Zendesk