Help Desk Tickets Export Service
We can export your help desk tickets converting them to email messages. This allows you to export them to a variety of targets like Gmail, IMAP, extract data or send them to a CRM. The tickets exported to a CRM will be created as email, notes or as cases depending from the CRM software.
$ 145 /helpdesk
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Supported Help Desk Software
HAVE YOU HELP DESK TICKETS AVAILABLE ON YOUR EMAIL PROVIDER
The ticket conversations can be exported to several emails, one for each reply. The reply-to field is properly set so that email providers like Gmail recognize them as related conversations. If you prefer you can have all replies in a ticket exported to one email.
HAVE YOUR HELP DESK TICKETS AVAILABLE ON YOUR CRM
Have a global view of your client interactions available on your CRM. The tickets can be created as notes, cases or forwarded to the BCC dropbox.
- Agile CRM
- Zoho CRM
How does it work?
- Send us the help desk and email target passwords.
- We will let you know when it is ready.
HOW LONG WILL IT TAKE?
We execute the email migration on our servers at Amazon. Once we define parameters for the source and the target the process runs automatically. We have speeds that range from 1000 Mbps to 2500 Mbps.
Depending on the number of tickets, it can take from a couple of hours to a number of days